Contents
1. Information we collect
Information you provide
- Account details — such as a name or display name and an email address when you create or save an account.
- Reward information — the email address we send an earned reward to, and basic records of which rewards you have unlocked or claimed.
- Communications — messages you send us, for example when you contact support.
Information collected automatically
- Learning activity — your practice progress, streaks, completed sentences, and reward milestones, so the Service can function and remember your place.
- Device and usage data — limited technical data such as browser type, approximate region, and basic usage events, used to keep the Service working and secure.
We do not ask learners for payment information, and we do not collect sensitive personal information to operate the Service.
2. How we use information
- To provide the Service, save your progress, and run daily practice.
- To calculate streaks and determine when a reward has been earned.
- To deliver and support rewards you have earned.
- To prevent fraud and abuse, including detecting attempts to claim rewards that were not genuinely earned.
- To respond to your questions and improve the Service.
- To comply with legal obligations.
3. Rewards and our rewards provider
When you earn a reward, we use a trusted third-party rewards platform to deliver it. To do this, we share the minimum information needed to fulfill your reward — typically the recipient email address and the reward amount or type. That provider processes this information under its own privacy and security practices in order to deliver the reward to you.
We do not sell your personal information, and we do not share it with the rewards provider for any purpose other than delivering a reward you have earned.
4. When we share information
We share information only in these limited situations:
- Service providers who help us operate the Service (for example, hosting and our rewards provider), under appropriate confidentiality and data-protection obligations.
- Legal and safety reasons, when required by law or to protect the rights, safety, and security of our users or the Service.
- Business transfers, if our business is involved in a merger, acquisition, or sale of assets, in which case we will continue to protect your information.
5. Cookies and local storage
We use cookies and similar storage (such as your browser's local storage) to keep you signed in, remember your progress, and understand basic usage so we can improve the Service. You can control cookies through your browser settings, though disabling them may affect how the Service works.
6. Data retention
We keep information for as long as needed to provide the Service and for legitimate purposes such as fraud prevention, dispute resolution, and legal compliance. When information is no longer needed, we delete or anonymize it.
7. Security
We use reasonable technical and organizational measures to protect information against loss, misuse, and unauthorized access. No method of transmission or storage is completely secure, but we work to keep your information safe and to limit who can access it.
8. Your rights and choices
Depending on where you live, you may have rights to access, correct, delete, or export your personal information, or to object to or restrict certain processing. To make a request, contact us at admin@acafesolo.com. We will respond as required by applicable law. You may also unsubscribe from non-essential emails at any time.
9. Children's privacy
The Service is not directed to children under [13], and we do not knowingly collect personal information from them. To earn or claim rewards, you must be at least [18] years old (or the age of majority in your location) or have the involvement of a parent or guardian. If you believe a child has provided us personal information, please contact us so we can remove it.
10. International users
We operate from [your country], and your information may be processed in countries with different data-protection laws than your own. Where required, we take steps to ensure your information receives an appropriate level of protection.
11. Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the effective date above and, where appropriate, provide additional notice. Your continued use of the Service after changes take effect means you accept the updated policy.
12. Contact us
Questions about this policy or your information? Reach us at:
Cafe Solo
[Street Address, City, State/Region, ZIP, Country]
Email: admin@acafesolo.com